Data availability is a major concern in today’s fast-paced business world that is heavily reliant on information technology. Most companies are aware of the challenges a system failure can present and are taking steps to protect their data. However, an area that is often forgotten is an organization’s voice systems.
Just imagine if your customer support department is unable to receive calls or if individuals can’t get through to your sales team to purchase products. These situations can be detrimental to your reputation as well as your bottom line.
It is important when you are developing or updating your business continuity plan to remember to make sure that you also plan for potential telecom system failures.
DSC/TR (telecom recovery) provides the needed protection to enable companies to rapidly regain control of incoming calls after an outage. To learn more about this affordable, easy-to-use tool, contact DSC. Make sure you don’t miss those important calls.