Recently I had the chance to talk to Peter Briggs, DSC’s founder and president, about Virtualized Recovery. I thought you might be interested in his thoughts…
Karen Higgins: How would you define Virtualized Recovery?
Peter Briggs: Virtualized Recovery is leveraging technology to rapidly recover critical data in the event of a system failure. In our (DSC) case, we use a virtualized server environment which is interfaced to a storage system to restore our clients’ production servers. Without this process, an organization would have to manually restore its data and applications.
Karen Higgins: What are the challenges organizations face when manually restoring their data?
Peter Briggs: There are two key challenges. Availability is one. If a system goes down, there needs to be another system available while the production system is being restored. And if there is a backup system available, it is often difficult to recover. Time is the second challenge. Manually restoring a system takes significant time that IT teams need for focusing on other technology issues.
Karen Higgins: What are the key issues for organizations when searching for a data backup and recovery solution?
Peter Briggs: With solutions ranging from sophisticated high availability solutions to lower-end hot sites or tape backup, organizations struggle to find a solution that is affordable and also meets their recovery time objectives. Looking at the vendor community – most vendors want to sell their hardware and software and are not focused on providing services to help their users manage these solutions. This is why we offer Managed Services.
Karen Higgins: What are Managed Services and why are they beneficial for an organization?
Peter Briggs: By putting their data backup and recovery into the hands of professionals, organizations are able to focus on their true expertise. Most organizations today do not have the time or resources to focus on managing their backup and recovery environments properly. With managed services, the responsibility is on the shoulders of a team of experts ensuring the availability of the organization’s data when and where they need it.
Karen Higgins: Are Managed Virtualized Recovery Services expensive?
Peter Briggs: No, the cost is equivalent to or less than using a manual recovery approach, but significantly more reliable and requires no internal IT resources or capital investments.