We hear quite a bit today about the need for data recovery. Most organizations have some type of data backup and recovery system in place. But how many of you have thought about the availability of your phone systems?
What happens if a disaster strikes and your callers can’t get through? What impact will that have on your business? If you rely heavily on taking sales orders or providing customer support over the phone, a failed phone system could be detrimental.
Take the Georgia Department of Labor, for example. According to a February 16 article, about 2,500 people calling to certify unemployment benefits couldn’t get through when one key telephone system went down. What if this was your organization? Could you afford to lose those calls?
There are very few options for telecom recovery solutions on the market and many are ineffective and often expensive. DSC is helping its clients ensure that their incoming calls can be quickly re-routed in the case of an emergency. Watch this video to learn more about DSC Telecom Recovery and read how Pentron Clinical is using our recovery solution to ensure its business continuity during a disaster, a system failure or even in inclement weather.